education
Improving Higher Education: Total Quality Care.
Barnett, Ronald
This
book presents two dominant and rival conceptions of quality in higher
education. One is based on the expression of the tacit conceptions of
value and propriety in the academic community. It is the character and
quality of the continuing interactions of higher education's members
that are at issue rather than any endpoint or definitive outcome. In the
alternative conception, higher education is seen as the issuing of
products, with inputs and outputs. In this view, the quality of the
system is understood in terms of its "performance" as captured in
performance indicators, and effectiveness is assessed in terms of its
efficiency. This book clarifies the nature and substance of higher
education and quality. It discusses issues concerning quality of higher
education, such as performance indicators, fitness for purpose, value
added, peer review, total quality management, and academic audit. It
then addresses improving the quality of the educational process and
grapples with the "student experience," skills in the curriculum,
transferable skills, competence, critical thinking, and the idea of the
"reflective practitioner." Principles are offered as guidelines for the
continuing improvement of the quality of higher education. An appendix
presents a schema for an institutional quality audit. (Contains a
bibliography of approximately 245 references.) (JDD)
Open University Press, 1900 Frost Rd., Suite 101, Bristol, PA 19007 ($29).
Publication Type: Books; Opinion Papers
Education Level: N/A
Audience: Practitioners
Language: English
Sponsor: N/A
Authoring Institution: Society for Research into Higher Education, Ltd., London (England).
Identifiers: N/A
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